Shipping & Delivery
SHIPPING
At Jai Studios, all items are carefully packaged and shipped from Angoulême, France. Once your order is successfully dispatched, you will promptly receive a shipping confirmation email, which includes tracking details for your convenience.
We ship all of our items using Colissimo, ensuring reliable and timely delivery to our valued customers. Standard shipping rates are clearly indicated in the checkout section at the time of your order. Shipping rates may vary based on your location. Jai Studios is pleased to offer reliable shipping services within Europe, Australia, and New Zealand.
FRANCE
We ship within metropolitan France for a flat rate of €6.99 euro. French overseas departments (DOM) will incur a flat rate of €18.99.
EUROPE
We ship to 26 other European countries and items shipped will be charged a flat rate of €12.99.
AUSTRALIA
Items shipped to Australia are charged a flat rate of €25.99.
NEW ZEALAND
Items shipped to New Zealand are charged a flat rate of €26.99.
UNITED KINGDOM
We ship to the United Kingdom and items are charged a flat rate of €12.99
DUTIES & TAXES
For all orders outside of France, duties and taxes may be applied to your order upon its arrival, depending on the regulations of your country. These fees are typically determined by the value of the goods, the type of products, and the applicable customs laws. Customers are responsible for any additional costs incurred as a result of these duties and taxes. It is advisable to check your local customs regulations to understand any potential charges prior to placing an order, as this will ensure you are prepared for any unexpected fees that may arise during the delivery process.
LOCAL PICK UP
We offer local pick up from our location in Angoulême, France. More details will be available in your confirmation email when and how to collect your order.